Terms & Conditions

RATES
Rates are subject to change.

All rates are quoted before taxes and fees are applied.

All rates are based on double occupancy in rooms and one-bedroom cabins; quadruple occupancy for other cabins.
For guests beyond the standard occupancy, an additional fee of $25 per extra person per night will be applied at check-out.

DEPOSITS
To confirm your reservation, we require a deposit equal to 50% of the total stay after taxes are applied. Booking a reservation gives us authorization to make this charge, even if it is not taken immediately at time of booking.

TAX
A 9% Vermont State Sales Tax is applied to your bill.

CHECK-IN/OUT
Check-in: 3:00PM

Check-out: 11:00AM
Please communicate your arrival time via email or text and we will do our best to accommodate.

Regardless of your room/cabin check in and check out times, on the day of your arrival and day of your departure you are welcome to enjoy the dining room, free wi-fi, and all the amenities of our property for the entire day.

BREAKFAST

Breakfast is complimentary for all guests and included in your lodging fee. Friends and family in the area may join you for breakfast with an advance reservation and can pay separately.

We are pleased to serve dinner to the public on weekends year-round, and more often in the summer months and for other special events. See our website calendar for details.

PETS
Dogs (with well-behaved owners!) are allowed in our cabins, and must not be left alone. Inquire about dogs in Lodge rooms. Dogs are not allowed in the dining room or common areas of the Lodge and must be on leash on the property. 
$30 pet fee applies.

CHILDREN
Children of all ages are welcome at Highland Lodge. Please count all adults, children, and babies in the number of guests for your room or cabin.

Please let us know in advance if you need a crib, a babysitter, or any other special requests.

ACCESSIBILITY
We have a public accessible bathroom on the ground floor and a ground floor suite. Feel free to inquire about the layout of our historic farmhouse and cabins. We welcome guests of all backgrounds and actively engage in efforts to develop a diverse employee, guest and supplier base.

MAXIMUM OCCUPANCY
Maximum occupancy limits apply at all times.
Larger gatherings are welcomed in our cabins and dining areas as long as they are managed and curated by the staff of Highland Lodge. Please inquire for a custom plan for your group.

CANCELLATIONS & TRANSFERS

Highland Lodge will only accommodate the cancellation of a reservation 14 days prior to your stay, with the exception of July, August, and Christmas-New Year's week reservations, during which time we cannot accommodate cancellations.

A $50 processing fee is assessed to each unit of each canceled reservation.

Cancellations made within 14 days of your scheduled arrival date will result in the forfeiture of your deposit – equal to half of your total reservation after taxes. We will then honor that deposit amount towards a future stay within the calendar year.

We do not offer deposit refunds for any reservations held in the month of July or August, Thanksgiving Day, Christmas Ever & Christmas Day, & New Years Eve.

YOU MUST PLAN YOUR TRAVELS AHEAD! Mobile reception is not reliable around the lodge. Make sure you are using main roads to get here, as others can be seasonal and difficult to pass. You need to have Google Maps programmed and started before you leave a major city, especially during winter or inclement weather.

Highland Lodge is on the top of a hill on the main road at Northeast corner of Lake Caspian in Greensboro, Vermont. So if all else fails, if you find Lake Caspian, you can drive around it until you find us at the top of the hill! 

Safe travels and see you soon!