Terms & Conditions

RATES
Rates are subject to change.

All rates are quoted before taxes and fees are applied.

All rates are based on double occupancy in rooms and one-bedroom cabins; quadruple occupancy for other cabins.
For guests beyond the standard occupancy, an additional fee of $25 per extra person per night will be applied at check-out.

DEPOSITS
To confirm your reservation, we require a deposit equal to 50% of the total stay after taxes are applied. Booking a reservation gives us authorization to make this charge, even if it is not taken immediately at time of booking.

TAX
A 9% Vermont State Sales Tax is applied to your bill.

CHECK-IN/OUT
Check-in: 3:00PM

Check-out: 11:00AM
Please communicate your arrival time via email or text and we will do our best to accommodate.

Regardless of your room/cabin check in and check out times, on the day of your arrival and day of your departure you are welcome to enjoy the dining room, free wi-fi, and all the amenities of our property for the entire day.

BREAKFAST

Breakfast is complimentary for all guests and included in your lodging fee. Friends and family in the area may join you for breakfast with an advance reservation and can pay separately.

WI-FI

Highland Lodge offers free wifi inall of our lodge rooms and surrounding public area. Please note wifi doesn't normally extend to cabins, though mobile hot spots are available through most phone carriers.

PETS
Dogs (with well-behaved owners!) are allowed in our cabins, and must not be left alone. Dogs are not allowed in the Lodge and must be on leash on the property.  $60 flat rate pet fee applies. By bringing your pet you are authorizing a $250 security deposit in case of incidentals and damage to Highland Lodge property.

CHILDREN
Children of all ages are welcome at Highland Lodge. Please count all adults, children, and babies in the number of guests for your room or cabin.

Please let us know in advance if you need a crib, a babysitter, or any other special requests.

ACCESSIBILITY
We have a public accessible bathroom on the ground floor and a ground floor suite. Feel free to inquire about the layout of our historic farmhouse and cabins. We welcome guests of all backgrounds and actively engage in efforts to develop a diverse employee, guest and supplier base.

MAXIMUM OCCUPANCY
Maximum occupancy limits apply at all times.
Larger gatherings are welcomed in our cabins and dining areas as long as they are managed and curated by the staff of Highland Lodge. Please inquire for a custom plan for your group.

 

CANCELLATIONS & TRANSFERS

Reservation deposits are refundable on a written notice of cancellation at least 30 days prior to your arrival are are subject to  $50 processing fee ( **this policy excludes peak dates/ seasons listed below). For cancellations within 30 days of arrival deposits are forfeited in their entirety. Any changes made to a reservation within 30 days are subject to a $50 processing fee. 

We do not offer deposit refunds for any reservations held in the month of July or August, Thanksgiving Day, Christmas Ever & Christmas Day, & New Years Eve. 

Covid-19 Cancellation Amendment:

If you are  legally unable to travel to Highland Lodge due to a government mandate, we will honor a deposit refund in the form of a Highland Lodge credit to be used within one calendar year. A $100 processing fee will apply to reservation cancellations made within 14 days of arrival. Reservation holder will still be responsible for payment of any meals/ additional programming purchased at time of reservation. Cancellation will only be honored based off a written cancellation notice. 

 

YOU MUST PLAN YOUR TRAVELS AHEAD! Mobile reception is not reliable around the lodge. Make sure you are using main roads to get here, as others can be seasonal and difficult to pass. You need to have Google Maps programmed and started before you leave a major city, especially during winter or inclement weather.

Highland Lodge is on the top of a hill on the main road at Northeast corner of Lake Caspian in Greensboro, Vermont. So if all else fails, if you find Lake Caspian, you can drive around it until you find us at the top of the hill! 

Safe travels and see you soon!