Terms & Conditions

TERMS & CONDITIONS

CHANGES
Highland Lodge reserves the right to change guest reservation units at our discretion without notice based on availability. Highland Lodge will only ever move guest reservations to a similarly priced/ sized unit.

CANCELLATIONS & TRANSFERS

Reservation deposits are refundable on a written notice of cancellation at least 30 days prior to your arrival, and are subject to a $50 flat rate processing fee per unit, per day. ( **this policy excludes peak dates/ seasons listed below). For cancellations within 30 days of arrival deposits are forfeited in their entirety, and on a case by case basis may be applied to a future stay. Cancellations within 7 days of arrival will be billed the total amount due for the reservation and are not eligible for a future credit.

We do not offer deposit refunds for any reservations held in the months of July and August, Thanksgiving Day, Christmas Eve & Christmas Day, & New Years Eve.

Unplug & Unwind
In keeping with the rustic charm and natural rhythm of the Northeast Kingdom, our cabins are intentionally Wi-Fi free—inviting you to disconnect, slow down, and truly unwind. For those who need to check in or connect, high-speed Starlink internet is available in the Main Lodge. But we encourage guests to embrace the quiet, the wild, and the welcome break from screens.

Please Note: No A/C, Just Mountain Breeze

To preserve the simple, laid-back charm of Vermont lodge life, our Main Lodge and summer cabins are not equipped with air conditioning. Fortunately, our elevated location and cool mountain climate make for breezy nights and comfortable days—even in the height of summer. Fans are provided in every room, but more often than not, it’s the fresh Caspian Lake air that does the trick.